Frequently Asked Questions

Everything you need to know about shopping at MEK Boutique.

What is the standard shipping timeframe for orders?

We typically process and ship orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery times vary by location.

What is your return and exchange policy?

We offer a 14-day return policy on all unworn items in their original packaging. Please note that certain limited-release sneakers may be marked as final sale.

Are all the sneakers and apparel items authentic?

Absolutely. At Mile End Kicks, we guarantee 100% authenticity on every product we sell. Our team of experts inspects every item before it reaches our shelves.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and region.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.